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At first glance, FreshEssays.com looks like a great writing service. The site is well-organized and the content well-written. There are written policies that can be found among the footer pages; links at the top of each page take visitors to basic information. And the company has been in business for seven years. In order to provide this review, we have read through all of the explanatory content on the Fresh Essays site, reviewed on-site testimonials, checked sample writings, and looked for off-site customer reviews. We also contacted the customer support department with questions about products and services. Our goal, as always, is to give our users with enough information to make wise decisions when they look for writing solutions. The following is our FreshEssays review.

Provided Services

Fresh Essays speaks primarily to academic writing for undergraduate and graduate students but has expanded its services into professional and business areas as well. Currently, the company offers the following:

Academic Services

  • Basic essays, with or without research, any topic
  • Term and research papers
  • Analyses, reviews, presentations
  • Lab reports and case studies
  • Research proposals and projects
  • Theses and dissertations
  • Admissions and scholarship essays
  • Editing and Proofreading
  • Homework help

Professional Products/Services

  • Resumes, CV’s, Cover letters
  • Editing and Proofreading

Business Writing

  • Website content
  • Content marketing materials
  • Blog posts
  • Social media profiles and posts
  • Business proposals, plans, and reports

Product/Writer Quality

Given the quality of content writing on the site, we expected that FreshEssays.com would provide high-quality writing. So, we began our investigation with the writing samples that are published on the website. Unfortunately, they were a disappointment. While the grammar was good, the pieces themselves reflected coherent flow issues. It was difficult to follow an organized structure, and the lack of a thesis statement was glaring. One sample, on the Russian Revolution of 1914-1917, was terribly disjointed and it was impossible to follow any train of thought. The same was true of a sociology piece reviewing two movies.

The blog contained posts that were far more logical in flow and far better written. Kudos to these writers – great job! 

We suggest that Fresh Essays review and edit their samples to reflect the type of scholarly writing they want their potential customers to see. This is a major factor in trust that customers must have. They need to know that writing quality is reliable.

Customer feedback reflects some issues with quality, as well as issues with getting revisions on time and a few issues with refund requests. The company has policies related to this, and it is up to the user to read them – these are legal documents, after all.

Customer Support

We did contact customer support via phone and live chat, on three occasions. We inquired about their promise of a 3-hour delivery guarantee; we had questions about their dissertation production and delivery. We were told, during one conversation, that we could get a full dissertation within six days – perhaps the customer support rep was not fully trained, for this is impossible. When we asked another agent, though, we were told that dissertations required far more time and that timeframes would have to be discussed with the assigned writer. This was a far more reasonable answer. In all, agents are friendly and try to answer customer questions.

Prices and Discounts

Fresh Essay prices fall within the low-average range, beginning at just $10 a page for an essay with a 14-day deadline. At the graduate (professional) level, price-per-page can run as high as $48/page, still within the low-average range. An 8-page college-level research paper will cost $136.00, before adding the promo code for the 7% discount for all new customers. There are also discounts for single orders of $500 or more, ranging from 5 – 10%. To get these, customers need to contact the support department for coupon codes to enter. The company also publishes a newsletter and offers periodic special pricing discounts. Subscribing to the newsletter may be a good idea for anyone planning to use FreshEssay on a continuing basis.

The company accepts all major credit cards, as well as PayPal. And it uses a secure, SSL-certified payment processor which ensures that customer financial information is safe.

Additional Benefits

There are guarantees. Customers will get writers who are degreed in the topic fields of the orders; confidentiality is guaranteed, along with free revisions, deadline adherence, and plagiarism-free products. These are good to see. 

Additional benefits include the standard ones that most writing services offer – title, table of contents and bibliography pages, along with formatting of the customer’s choice. 

Conclusion

We were unable to find a Fresh Essay BBB membership, which we like to see in writing services. But this is certainly not a deal-breaker. Quality of writing seems to be adequate, although the samples need to be edited, revised or changed – they don’t instill a lot of confidence. For our non-student users, we would like to see some samples of resume and business writing too.

The website is well organized and well-written, and it is easy for users to navigate through and price the products and services they are considering. Prices are within the average range, and there are no hidden fees added along the way. Further, customers do state that they can communicate with their writers, and that is a good thing. 

Hopefully, this information has been enough to provide an accurate and objective picture, as you look for potential services to use.

Jason reviewed

FreshEssays.com
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The worst service I have ever tried for custom paper writing! How come Fresh Essays hire freshmen and pretend to have PhD writers???? It easily can be seen after you receive your paper. Such a disgusting scam! Such a waste of a quite big amount of money! Can I sue them??? Who knows?!

Picasso reviewed

FreshEssays.com
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Price of $10 should make you aware. Run away from such a cheap price. Plus, their writers are liars. I was hearing a lot of differ stories of why my paper was delayed. As the result I wasn`t even given an apology nor moneyback. Awful service!!

Ashton reviewed

FreshEssays.com
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The best way to lose your face in front of the whole class is to order a term paper completion on this writing resource. Although mine had a plagiarism report that proved the quality and forbid any single hint of copy-paste or stolen content presence, it was a total lie! I should have checked myself as well. My professor did. And I was opened for a plagiarism suspension issue.
DO NOT TRUST FRESH ESSAYS!

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Henry commented

FreshEssays.com

Not a trustworthy resource Fresh Essays is! My paper had plagiarism of almost 17%. Is it normal? My complain or request for edition wasn’t accepted by the support team. Cannot recommend it as a professional writing service.

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Sofia commented

FreshEssays.com

Being customer friendly is a must for any service! I`m sure I`m not alone thinking like that. But no, support crew at FreshEssays thinks competently different and allows itself to be rude with you because you`re not satisfied with their work.

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